KOCKS - Know-how for tomorrow

After Sales Services

Customer service newly defined

KOCKS newly defined their services for their customers with the business division »After Sales Services«. Supporting customers in increasing their plants' availability and continuously optimizing the process technology of their mills, a focus on service is required, which considerably exceeds normal standards. 

Re-vamping and optimization of plants to increase productivity
Inspection, maintenance and repair service for maximum availability
Spare parts with traceable certificate of origin and shortest delivery times
Optimization of pass design and dimensioning of 3-roll blocks
Training to improve staff qualification
Trouble Shooting with immediate initiation and tracking of all measures department wide
Modular and individual service contracts for inspection, maintenance, repair and modernization